Returns & Exchanges

We want you to love your results with Frownies; if you are not completely satisfied, we offer a 30-day return window for products purchased directly from our website. Please note that consistency is key to seeing the best results with our facial patches.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to start the process and select the items you wish to send back.

• 2.
  Print Your Label

  Once approved, a prepaid shipping label will be generated for you to print and attach to your original packaging or a similar secure mailer.

• 3.
  Package and Ship

  Ensure all items are securely packed to prevent damage during transit and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  After our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7-10 business days.